Frequently Asked Questions
Everything you need to know about shopping with Access Denied.
How long does shipping take?
Standard domestic shipping typically takes 3-5 business days, while international orders can take between 7-14 business days depending on the destination.
What is your return policy?
We offer a 30-day return window for all unworn items with original tags attached. Please visit our returns portal to initiate a domestic exchange or refund.
How do I know which size to choose?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we recommend sizing up for a more relaxed fit.
Are your products ethically sourced?
Yes, we partner exclusively with manufacturers who adhere to fair labor practices and utilize sustainable materials whenever possible to ensure high-quality, ethical fashion.
Can I track my order in real-time?
Once your order ships, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, Google Pay, and interest-free installment plans through Klarna and Afterpay.